Shipping & Returns

Shipping & Returns Policy

At Jayce Scrubs, we are committed to providing exceptional customer service and a hassle-free shopping experience. Please read our Shipping & Returns Policy carefully to ensure a smooth process.


We offer FREE standard shipping on all orders over $75 within the United States. We strive to process and ship your order as quickly as possible, typically within 1-2 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.

Please note that delivery times may vary depending on your location and the shipping method selected. For your convenience, we also offer expedited shipping options at an additional cost, which can be selected at checkout.


Your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we offer FREE returns within 14 days from the date of delivery. To initiate a return, simply contact our customer service team with your order number and the reason for the return. We will provide you with a return shipping label and instructions on how to proceed.

Please ensure that the returned items are in their original condition, unworn, unwashed, and with all tags and packaging intact. Once we receive and inspect the returned items, we will process a full refund, excluding any original shipping fees. Embroidered products are also final sale and cannot be returned for a refund or exchange.


If you would like to exchange an item for a different size, color, or style, please follow the same process as returns. Upon receiving your returned item, we will ship the new item to you free of charge.

Please note that all return and exchange requests must be made within the 14-day window from the date of delivery. Items returned after this period may not be eligible for a refund or exchange.

If you have any questions or concerns regarding our Shipping & Returns Policy, please don't hesitate to contact our customer service team. We are here to help and ensure you have a seamless shopping experience with Jayce Scrubs.